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frequently asked questions

Below is a detailed frequently asked questions knowledge base. If you have any further
questions don’t hesitate to reach out on support@nomadiccare.com.au

Q: What is Nomadic Care?

Nomadic Care is a digital care plan management platform that enables healthcare providers,
agencies, and patients to collaborate on improving long-term health outcomes.

Step-by-step:

  1. A provider or agency signs up here
  2. They create or customise a care plan template.
  3. Patients are sent a welcome email by Nomadic Care once the first care plan condition
    is created.
  4. Patients register themselves by clicking verification link in the email.
  5. The patient downloads the app from the iOS or Android store.
  6. Tasks, trackers, and goals are automatically synced.
  7. Real-time monitoring, reminders, and telehealth ensure adherence.
Q: How do I create a care plan?

Steps:

  1. Log in at here
  2. Click “Create New Plan”.
  3. Choose a template or select “Start from scratch”.
  4. Add goals, health tasks, frequencies, and any educational material.
  5. Assign the plan to an existing patient or invite a new one.
  6. Click “Save & Send”.
    ️

Steps:

  1. Navigate to “Patients” > “Add New”
  2. Enter details (name, DOB, email)
  3. Generate an invite code
  4. Share the invite code or link with the patient
  5. The patient signs up at

Steps:

  1. Go to Patients in your dashboard
  2. Click on a patient name to open their profile
  3. Review adherence rates, health metrics, and overdue tasks
  4. Export a summary or detailed report via Reports > Export

Steps:

  1. From the patient’s profile, click “Schedule Call”
  2. Pick a date/time and click “Send Link”
  3. Both you and the patient will receive notifications
  4. Join the call using the built-in video link
Q: How do I join Nomadic Care?
Steps:
  1. Download the Nomadic Care Patient App:
  2. Tap “Join with Code”
  3. Enter the code given by your provider
  4. Confirm your name and details
  5. Begin tracking your care tasks

Steps:

  1. Open the app
  2. Go to the “Today” or “Tasks” tab
  3. Tap on each task to read instructions or log a measurement
  4. Tap “Complete” when done
  5. Some tasks (e.g., step count) may complete automatically via connected health data

Steps (iOS/Android):

  1. Open app settings
  2. Tap “Connect Health App”
  3. Choose Apple Health (iOS) or Google Fit (Android)
  4. Enable permissions for heart rate, activity, etc.
  5. Data will auto-sync into your care plan

Yes. You’ll see a “Messages” or “Telehealth” button in the app. Click to chat or join a scheduled call.

Q: How do I manage multiple clients?

Steps:

  1. Log into your agency account
  2. Go to Clients tab
  3. Filter by provider, progress level, or recent activity
  4. Export or share reports with allied health teams

Signup here
️

Q: What are your pricing plans?
  •  Free Plan – Up to 3 patients
  • Basic Plan – $99/month – Unlimited patients
  • Premium Plan – $189/month – Extra features incl. analytics, branding
  • mail: support@nomadiccare.com.au
  • Phone: +61 425 715 599
Q: Can I integrate Nomadic Care with our EHR or third-party systems?
Yes, we support integration via secure APIs.
Q: Where is my data stored?

Data is securely stored in compliance with local regulations (e.g., in Australian servers for
AU-based users). You can choose regional server preferences based on your country or org
policy.

Question?

You still have a question?

If you can’t find question in our FAQ, you can contact us. We’ll answer you shortly!

+61 425 715 599

support@nomadiccare.com.au