Last Updated: 9 October 2024

Welcome to nomadiccare.com.au. These Terms and Conditions ("Terms") govern your use of the website and services provided by Nomadic Care Pty Ltd ("we," "us," or "our"). By accessing or using our website and services, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Definitions

1.1 "Website" refers to nomadiccare.com.au.
1.2 "Services" refers to the care plan management system provided by Nomadic Care for care agencies, aged care, GPs, hospitals, and allied health service providers.
1.3 "User," "you," and "your" refer to the individual or entity accessing or using the Website and Services.

2. Use of Services

2.1 Eligibility:

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this requirement.

2.2 Account Registration:

To access certain features of our Services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to keep it accurate, current, and complete.

2.3 Account Security:

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account.

3. Care Plan Management

3.1 Task Management:

Our platform allows healthcare providers to create care plans, assign specific tasks to patients or caregivers, and track real-time progress. Users are responsible for the accuracy of the data entered into the system.

3.2 Integration:

The system integrates with connected health devices to provide data-driven insights. While we strive for accuracy, Nomadic Care is not responsible for the performance or reliability of third-party hardware or software.

4. Payment and Refunds

4.1 Subscription Fees: Use of our Services may be subject to subscription fees as outlined on our Website. All fees are non-refundable unless otherwise required by Australian Consumer Law.

4.2 Payment Methods: We accept major credit cards and PayPal. You agree to provide valid payment information and authorise us to charge all fees to your selected payment method.