Is patient data secure in Nomadic Care?

Short answer #

Nomadic Care is designed to support secure handling of patient and care information. Access should be controlled through user accounts, roles, permissions and patient consent processes. Health data sharing from Apple Health or Google Health Connect requires patient permission.

Overview #

Nomadic Care may contain care plans, tasks, progress information, documents, health data, messages and appointment details. This information needs to be handled carefully.

Security depends on both the platform and how each organisation manages access, consent and staff responsibilities.

How Nomadic Care supports secure use #

Nomadic Care can support secure workflows through:

1. User login and authentication: We use MFA such as SMS tokens and Google, Microsoft and other authneticator applications for providers, patients and carers
2. Provider and patient accounts.
3. Role-based access patterns.
4. Clinic or organisation-level access control.
5. Patient-specific care team access.
6. Permission-based health data sharing.
7. Controlled document access.
8. Secure app and portal workflows.
9. Care team access management.
10. Organisation privacy processes.

Patient control over health data #

For phone or wearable health data:

• iPhone users approve access through Apple Health.
• Android users approve access through Google Health Connect.
• Patients can usually review or remove permissions later through phone settings.

Who can see patient information? #

Access depends on the patient’s care setup, organisation configuration and user permissions. In general, only approved users involved in the patient’s care should be able to access relevant information.

Good security practices for providers #

Providers should:

1. Use individual accounts.
2. Avoid shared logins.
3. Remove access when staff leave.
4. Invite only appropriate care team members.
5. Confirm patient consent where required.
6. Avoid unnecessary downloading or sharing of documents.
7. Follow internal privacy and clinical governance policies.

Common questions this article answers #

• Is Nomadic Care secure?
• Who can see patient data?
• Can patients control health data sharing?
• Is health data shared without permission?
• How should providers manage access?

Important note #

Nomadic Care supports secure care coordination workflows, but each provider organisation remains responsible for using the platform appropriately, managing staff access, obtaining relevant consents and complying with applicable privacy obligations.

Docs Category: Basics
Docs Tags: security, privacy, patient data, consent, permissions, health information, access control, secure care