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How can family carers and Care Buddies support a patient?

2 min read

Short answer #

Family carers and Care Buddies can help a patient stay engaged with their care by supporting reminders, tasks, appointments, instructions and communication with the care team, depending on the permissions set up for that patient.

Overview #

Some patients need extra support to follow their care plan. They may forget tasks, feel overwhelmed, have difficulty using technology, or rely on a family member or carer for day-to-day help.

Nomadic Care can help approved support people assist the patient in a more structured way.

What carers and Care Buddies may help with #

Depending on permissions, a carer or Care Buddy may help:

  1. Remind the patient about tasks.
  2. Support appointment preparation.
  3. Help the patient understand care instructions.
  4. Encourage task completion.
  5. Support communication with the care team.
  6. Notice when the patient may need extra help.
  7. Assist with mobile app use.

Who can be a Care Buddy? #

A Care Buddy may be:

  • A family member.
  • A trusted friend.
  • A carer.
  • A support worker.
  • Another approved support person.

Typical workflow #

  1. The provider or organisation identifies that the patient may benefit from support.
  2. The patient and care team agree who should be involved.
  3. The carer or Care Buddy is invited or linked.
  4. Permissions are configured.
  5. The Care Buddy supports the patient within the approved access model.
  6. Access can be updated or removed if needed.

Common questions this article answers #

  • What can a Care Buddy do?
  • Can family carers use Nomadic Care?
  • Can a support person help with tasks?
  • Can Care Buddy access be removed?
  • Can carers see patient information?

Related article #

  • Nomadic Care Carer Account Setup

Important note #

Care Buddy and carer access should always be managed with appropriate consent, permissions and organisation policy.

Docs Category: Mobile App & Patient Support
Docs Tags: care buddy, carer, family support, permissions, patient support, care plan, mobile app

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